Ordering Information and Terms of Sales
Warranty & Terms
OCTOBER 20, 2011
Terms: Net 30 days in US funds for accounts that have "Open Account" status with us, and subject to approval of buyer's credit. Any other terms must be prearranged with the seller and agreed to in writing. A service charge of 1.5% per month will be applied to all accounts that are 30 days past due. If the account is placed for collection, buyer agrees to pay all legal and collection fees. This contract for the sale of goods will be governed by the laws of the state of Minnesota.
Prices & Discounts: All prices are FOB one of our factory or warehouse locations, and apply to one order for one destination shipments. All louvers, vision lite frames, door edges and astragals may be combined to qualify for quantity discount. All applicable taxes which may be required to pay or collect under any existing or future law upon or applicable to, the sale, purchase, manufacture, processing, transportation, delivery, use of, consumption of any of the materials covered hereby shall be added to the invoice of the purchaser unless otherwise specifically indicated or unless we have a resale exemption document on file.
Freight & Delivery: Air Louvers, Inc. will ship freight-allowed on shipments valued at $2,500.00 net or more for destinations within the continental US. Standard freight policies are for shipments to a single destination by carrier and route of Air Louver's choice. If a shipment is less than $2,500.00 net, the order will be shipped prepaid and charges will be added to your invoice. Delivery is subject to Federal and State laws and regulations. Charges resulting from "Delivery Notification" from the freight company will be billed back to the customer. Customers have the option of specifying a carrier or routing, however, when such a carrier or routing is specified, the order will be shipped freight collect or billed to a third party when relevant.
Claims: Shortage or errors in shipment must be reported within 48 hours after receipt of goods. It is the responsibility of the customer to inspect and report damaged or lost merchandise to the delivering carrier at the time of delivery
Changes/Cancellations/Additions: Please consult customer service concerning approval for cancellation of existing orders. Special fabrication and orders entered into production are not subject to cancellation. Any changes of purchase orders must be confirmed by fax or Email.
Special Crating Charge: $50 for all glass shipments of less than 15 ft².
Handling: A $25.00 net handling charge will be added to all orders under $50.00 net price.
Returns: No merchandise may be returned for credit without a Returned Goods Authorization. A 50% handling and restocking plus shipping both ways, will be assessed for material returned in usable condition. Freight collect returns will not be accepted. Due to the custom design and specifications for many of our products, certain materials are not subject to return.
Liability: Seller shall be notified promptly of any material claimed to be defective and such material shall be subject to seller's inspection. No back charge for field corrections of any item will be honored unless agreed upon prior to field correction in writing by Sales Manager. The company reserves the right to make changes in design, or to make additions to, or improvements in it's products without incurring any obligation to incorporate or install such design changes, additions or improvements in or on products previously manufactured or sold. Information and advice furnished by Air Louvers, Inc. is without warranty as to correctness thereof for liability of any kind for use of material furnished by seller, whether used singly or in combination with other products and /or materials. Seller assumes no risk or warranty, express or implied, as to the performance of these materials in the preparation or application by buyer. Buyer assumes responsibility to verify and determine that color, gloss and quality of materials will meet requirements of buyer (or buyer's contractee) specifications.
Warranty: All products are warranted to be free of defects in material and workmanship for the period of 5 years from date of shipment. We reserve the right to replace or repair any product found defective within this period. Seller will not be subject to any other or future liability and no claims for labor or for consequential damages will be allowed. In no case will the seller's responsibility exceed the value of the defective material. No statement or recommendation made or assistance given by seller to the purchaser in connection with the use of any material by the purchaser shall constitute a waiver by the seller. No other warranty expressed or implied is valid.
Prices & Stocked Product Subject to Change Without Notice
Phone: 800-554-6077 Fax: 952-835-2218
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Special Email for Customer Use Only: ![]()
Special Email for Customer Orders Only: ![]()
