Ordering Information and Terms of Sale
SEPTEMBER 26, 2013
TERMS: Net 30 days in U.S. funds for account that have “open account” status with us and subject to buyer’s credit. Any other terms must be prearranged with the seller and agreed to in writing. A service charge of 1.5% per month will be applied to all accounts over 30 days past due. If the account is placed for collection, buyer agrees to pay all legal and collection fees. The seller and buyer agree that this contract will be governed by the laws of the state of Minnesota.
ORDERING: Minimum order $50.00 net.
TAXES: Any taxes which may be required to pay or collect under any existing or future law upon or applicable to the sale, purchase, manufacture, processing, transportation, delivery, use of consumption of any of the materials covered hereby, shall be added to the invoice of the purchaser unless otherwise specifically indicated or unless we have a resale exemption document on file.
FREIGHT: All shipments F.O.B. one of our factory or warehouse locations. Title for all goods shall pass to the purchaser immediately upon delivery to the carrier. All packages of more than $100 net value will be shipped via common carrier, unless Activar has given written authorization to ship by UPS. For all UPS shipments, a handling charge of $7.00 is added per order. All UPS hazardous material charges will be passed to the buyer. Delivery is subject to Federal and State laws and regulations. Charges resulting from "Delivery Notification" from the freight company will be billed back to the customer. Customers have the option of specifying a carrier or routing, however, when such a carrier or routing is specified, the order will be shipped freight collect or billed to a third party when relevant.
SPECIAL PACKAGING REQUIREMENTS: Orders of single access panels of 24x24" or larger being shipped UPS require additional packaging @ $12.00 per panel. Effective 9-1-2011 there will be a $50 crating charge on all glass shipments that need to be crated.
CLAIMS: Shortages or errors in shipment must be reported within 48 hours after receipt of goods. It is the responsibility of the buyer to inspect and report damaged or lost merchandise to the delivering carrier at the time of delivery. View our recommendations on inspecting, reporting and documenting freight claims here.
CHANGES/CANCELLATIONS/ADDITIONS: Please consult customer service concerning approval for cancellation of existing orders. Special fabrication and orders entered into production are not subject to cancellation. Any changes of purchase orders must be confirmed by fax or Email.
RETURNS: No merchandise may be returned for credit without a Returned Goods Authorization. A 50% handling and restocking plus shipping both ways, will be assessed for material returned in usable condition. Freight collect returns will not be accepted. Due to the custom design and specifications for many of our products, certain materials are not subject to return.
LIABILITY: The company will not accept liability for costs or field labor or materials to adjust, change or correct any products except what is specifically authorized in writing by Sales Manager. The company reserves the right to make changes in designs, or to make additions to, or improvements in its products without incurring any obligations to incorporate or install such design changes, additions or improvements in or on products previously manufactured or sold.
WARRANTY: Please see individual products for warranty information. Link to warranty page here. Manufacturer's warranty, terms and conditions apply in all cases.
SHIPPING WEIGHT: Weights shown in catalog and on website are approximate.
Phone: 800-554-6077 Fax: 952-835-2218
Special Email for Customer Use Only: QUOTES@ACTIVARCPG.COM
Special Email for Customer Orders Only: ORDERS@ACTIVARCPG.COM